Terms of Service

These Terms of Service (“Terms”) are a general website and service framework. Enterprise subscriptions, pilots, API access, business associate arrangements, data processing terms, service levels, and other commercial relationships may be governed by additional written agreements. If a signed agreement conflicts with these Terms, the signed agreement controls to the extent of the conflict.

1. Acceptance of Terms

By accessing or using the services, you agree to these Terms. If you use the services on behalf of an organization, you represent that you have authority to bind that organization.

2. Eligibility and Accounts

You must provide accurate account information, protect login credentials, and promptly notify us of suspected compromise. You are responsible for activity under your account except to the extent caused by NurseCredential’s breach of applicable obligations.

3. Services

NurseCredential may provide professional identity, credential verification, digital wallet, consent, attestations, notifications, organization relationships, credentialing applications, employer workflows, APIs, synchronization, and related functionality. Features may change as the services evolve.

4. Credential Information and Verification

The services may display data from government boards, public sources, third-party sources, customers, nurses, and other contributors. Verification status reflects available evidence at a point in time and is not a guarantee of future licensure status, fitness, competency, employment eligibility, or legal compliance. Organizations remain responsible for their own credentialing decisions and any legally required primary source verification.

5. User Responsibilities

• Use the services only for lawful, authorized purposes.
• Do not misrepresent identity, credentials, employment, affiliation, or authority.
• Do not attempt to bypass access controls, tenant boundaries, consent restrictions, or security measures.
• Do not scrape, reverse engineer, disrupt, or overload the services except as permitted by law or written agreement.
• Do not upload malicious code or unlawful content.

6. Organization Responsibilities

Customer organizations are responsible for configuring roles, permissions, retention practices, credentialing requirements, and workflows appropriately; providing legally required notices; obtaining necessary authorization or consent; and making independent employment, staffing, privileging, or credentialing decisions.

7. Nurse Profiles and Organization Relationships

The services may allow nurses to maintain profiles without an active organization relationship and may support nurse-initiated or organization-initiated association requests. Relationship status, authorization, and access may depend on approvals, consent, and customer configuration.

8. Intellectual Property

NurseCredential and its licensors retain all rights in the services, software, branding, documentation, and technology. Subject to these Terms and any applicable agreement, users receive a limited, non-exclusive, non-transferable right to access and use the services for authorized purposes.

9. User Content and Feedback

You retain rights in content you lawfully submit. You grant NurseCredential the rights reasonably necessary to host, process, transmit, display, secure, and use that content to provide and improve the services. Feedback may be used without restriction or obligation unless otherwise agreed in writing.

10. Third-Party Services and Data Sources

The services may depend on third-party data, websites, integrations, and infrastructure. NurseCredential is not responsible for third-party content, availability, terms, or privacy practices, and external-source data may be delayed, incomplete, or changed by the source.

11. Fees and Commercial Terms

Paid services are subject to the fees, billing terms, subscription periods, usage limits, and renewal terms stated in an order form or other commercial agreement.

12. Suspension and Termination

We may suspend or terminate access when reasonably necessary for security, nonpayment, legal compliance, material breach, misuse, or protection of the services or other users. Customer-specific termination rights may be governed by a separate agreement.

13. Disclaimers

To the maximum extent permitted by law, the services are provided “as is” and “as available.” NurseCredential disclaims warranties that are not expressly stated in a signed agreement, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.

14. Limitation of Liability

To the maximum extent permitted by law, NurseCredential will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or loss of profits, revenues, data, or goodwill, arising from use of the services. Any aggregate liability cap applicable to paid enterprise services should be stated in the governing commercial agreement. Some jurisdictions do not allow certain limitations, so portions of this section may not apply.

15. Indemnification

To the extent permitted by law and any applicable commercial agreement, organizations may be responsible for claims arising from their unlawful use of the services, violation of these Terms, or infringement of third-party rights.

16. Governing Law and Disputes

The governing law, venue, arbitration requirements, and dispute process for enterprise customers should be stated in the applicable signed agreement. For users without a separate signed agreement, NurseCredential may publish jurisdiction-specific terms before commercial launch.

17. Changes to the Terms

We may revise these Terms from time to time. Material changes will be posted with an updated effective date and additional notice where required.

18. Contact

General questions: info@nursecredential.com. Sales: sales@nursecredential.com. Support: support@nursecredential.com. Privacy: privacy@nursecredential.com.